Contact Us
Whether you have a question about our work, a donation query, or just want to get in touch — we'd love to hear from you.
How can you get in touch?
Registered office
International House, 51 Borough High Street, London SE1 1NB, United Kingdom
Telephone
Email
Hours
Monday–Friday, 9am–5pm UK time
Need help with a donation?
- Receipt: Stripe, our payment provider, emails it to the address you used at checkout. Check your spam folder, or email us with the date and amount.
- Monthly gift: change your card or cancel future payments, or email us to change the amount.
- A problem or complaint: see how to complain; formal complaints are acknowledged within 5 working days.
Media or resource enquiry?
Our media resources include organisation facts, logos and fundraising materials. Include your publication, topic and deadline when contacting us.
Hospital or aid organisation?
Read the delivery partnership process and include the initial enquiry checklist in your message. Bahasa Indonesia.